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It’s easy to pay your invoices online with Europlumbing. Enter your Invoice Number below. PLEASE NOTE: You must include the “INV” before entering the six digit invoice number itself. The format must be as follows: INV-123456

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Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

• Gift cards
• Downloadable software products
• Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

• Book with obvious signs of use
• CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.

Our Brochure

Whether replacing a tap-washer or fitting out a multi-million-dollar new home, Euro Plumbing offers…

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OUR TREASURES

Search through our best product and price range. Use filters and budgets to find a treasure! can find what you need?
Call 0800 TEAM EURO

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Now you can pay your invoice online

Its easy to pay your invoice online with Euro Plumbing. If you have our invoice number handy, simply enter all the digits after “INV” in the field below and hit PAY NOW. You will be able to review and pay your invoice with a few clicks. If you have a few moments spare, please leave us a review.

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Gas Fitting

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Shelly Park Plumbers, Gasfitters And Drainlayers

Whether you have a solar, electric, heat-pump, or gas hot water system we can service, install and repair or upgrade from low-pressure to mains-pressure ensuring you have the most efficient supply you can get! Considering underfloor heating? Euro Plumbing Ltd. will design and install a system for maximum efficiency and value. Don’t be tempted by seemingly cheap systems that cannot deliver the performance you would expect from a properly designed and installed under floor system! Once installed an under floor system is there permanently so make sure it is going to perform as you expect.

Call the Best! Call Euro Plumbing Ltd. today for a free, no obligation quote! Book your Shelly Park Plumber by calling us on 0800 832 638, email shellypark@europlumbing.co.nz or book here.

Kristina “Misty” Godinez

I called Euro Plumbing for SMEG gas hob installation. Their response was quick and their service was excellent. Now I can safely use my new SMEG gas hob with LPG Gas. They did an amazing job. Thanks to the experts at Euro Plumbing! Keep it up!

Sarb Jit

I had a great experience with Euro Plumbing. Their staff was exceptionally friendly and helpful. Moreover, their prices were quite reasonable. I appreciate their excellent service and fair pricing.

Arthur Atkins

Had our failed gas hot water cylinder replaced with a Rinnai Infinity unit. Very pleased with all aspects of the job. Communication of task was clear and prompt. Travis arrived on site at exactly the time advised in the booking email. Very happy with all his quality work and such a pleasant person to deal with. I have no hesitation in fully recommending this firm.

Albert Jovner

Euro Plumbing drainage services provided exceptional service in resolving the continuous problem we have with the drainage of surface water under our house after a major rainfall. The project posed significant challenges due to the difficulty access the space under our house. This meant all trenches were to manually dugged, which was very labour intensive. Despite of this and weather challenges Simmon and his team stuck to their guns to complete the project in time. Simmon was from the start involved in the project and provided an excellent service. His friendly demeanour made it easy for us to approach him to discuss matters and he kept us informed of their findings, ensuring transparency and providing reassurance throughout the process. We have found it very easy to get along with Simmon and his team and want to thank then for their professionalism and dedication. Highly recommended for anyone needing drainage services.

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BECOME A EURO PLUMBING PARTNER Whether you are a builder, property manager, project manager or real-estate agent, become a Euro Plumbing partner today and reap the full benefits! Job Priority including after hours and weekend services at standard rates Quote Priority Price advantages Loyalty systems Monthly payment terms (standard conditions are COD) Whether you are a partner or not, our level of service and quality is equal to all who employ Euro Plumbing services.

WE VALUE RELATIONSHIPS AND LOYALTY Euro Plumbing rewards returning customers! With every invoice that is generated you go in to winning your installation costs back! *conditions apply APPLY NOW Simply complete and submit the form below. Our accounts team will be in touch after your account has been approved and setup. You will be advised on further details as required.